At GLOWINGMORNINGDEW – TRAVEL AGENCY (CANADA), we are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services or interact with our website or mobile application.
1. Personal Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Name, email address, phone number, mailing address.
- Payment Information: Credit card or payment account details (processed securely by our payment processor).
- Travel Information: Travel dates, destinations, itineraries, preferences, and special requests.
- Device Information: IP address, browser type, device type, operating system, and other technical information.
- User Content: Any information or content you provide to us through our website, mobile app, or customer service interactions.
2. How We Collect Your Personal Information
We collect personal information in the following ways:
- Directly from You: When you provide information to us through our website, mobile app, or customer service interactions.
- Automatically: Through cookies, web beacons, and other similar technologies when you visit our website or use our mobile app.
- From Third Parties: Such as payment processors, travel suppliers, and social media platforms when you use those services in connection with our travel agency.
3. How We Use Your Personal Information
We use your personal information for the following purposes:
- Providing Travel Services: To book and manage your travel arrangements, including flights, accommodations, and other travel-related services.
- Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may have.
- Marketing and Promotions: To send you promotional emails, newsletters, and offers about our travel services and products.
- Improving Our Services: To analyze and improve our website, mobile app, and customer experience.
- Compliance and Legal Purposes: To comply with legal requirements, enforce our terms of service, and protect our rights or property.
4. How We Disclose Your Personal Information
We may disclose your personal information to the following parties:
- Travel Suppliers: Airlines, hotels, tour operators, and other travel service providers to fulfill your travel bookings.
- Payment Processors: Companies that process your payment information on our behalf.
- Third-Party Service Providers: IT service providers, marketing agencies, and other third parties that assist us with our business operations.
- Law Enforcement and Government Agencies: If required by law or to protect our rights or property.
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can request access to your personal information that we hold about you.
- Rectification: You can request that we correct any inaccurate or incomplete personal information about you.
- Deletion: You can request that we delete your personal information under certain circumstances.
- Opt-Out: You can opt out of receiving marketing communications from us by clicking the “unsubscribe” link in our emails or contacting us directly.
6. Data Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your personal information.
7. International Data Transfers
Your personal information may be transferred to countries outside of Canada where we or our service providers operate. These countries may have different data protection laws than Canada. We will take reasonable steps to ensure that your personal information is protected in accordance with this Privacy Policy.
8. Children’s Privacy
Our website and mobile app are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18, and if we become aware that a child has provided us with personal information, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and may be effective immediately or at a later date as indicated in the updated policy. Your continued use of our services after the effective date of any changes indicates your acceptance of the new policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Mailing Address: [Insert Mailing Address]
We are committed to resolving any privacy-related issues you may have. If you are not satisfied with our response, you may contact the applicable data protection authority in your jurisdiction.
Thank you for choosing GLOWINGMORNINGDEW – TRAVEL AGENCY (CANADA). By using our services, you acknowledge that you have read and understood this Privacy Policy.